Legal
Refund Policy
Last updated: August 2, 2026
Before purchase
Customers should review features, pricing and system requirements before paying. Installation assistance is available through CueDeskPOS support.
Refund requests
Refund requests should be submitted promptly with the payer name, payment reference, business name and reason. Eligibility depends on payment status, license activation and service usage.
Non-refundable items
Payment-provider fees, completed custom work and periods already substantially used may be non-refundable where permitted by law.
How to request
Email cue@cuedeskpos.com or call 0333 5647828.